Angler Support

Finding a Perfect Charter

• Is fuel included in the price?
• What's the minimum age for children on the boat?
• How long do I have to wait for the Captain to reply to my booking request?
• How do I see where the boat is located?
• How do I search for a shared trip?

Getting ready for a trip

• Is there a toilet on board?
• Does my trip include drinks and snacks?

Cancellations

• How do I check the cancellation policy for my reservation?
• What is the cancellation policy?

Payment

• Is there a military discount?
• How do I cancel my trip?
• What happens if my reservation request is declined or expires?
• Do I have to pay if my reservation request isn't accepted by the charter operator?
• How do I pay the remaining balance?
• How do I pay for my trip?

See all 8 articles

User Account

• How can I manage bookings online?
• How do I edit my account settings?
• How do I create an account?

Booking a fishing trip

• Are children allowed on trips?
• Can I join a group and split the trip price?
• Can I talk to the captain?
• Can pickup be arranged?
• Do I need to book in advance?
• How do I know if a fishing charter is available?

See all 16 articles

Before your trip

• Is the boat pet friendly?
• How do I contact the captain before I book a trip?

Captain Support

Listing Your Boat

• How it Works
• How do I edit my boat?
• How do I unpublish my boat?
• How to List
• How do I list more than one boat?
• Is there a listing fee?

See all 7 articles

Getting Paid

• How do I get paid?
• Adding a Payout Method